Need Help with Your Foghorn?

If your Puckhead Foghorn isn’t working as expected, here are a few quick tips that may help resolve the issue. If these don’t solve the problem, don’t hesitate to contact us — we’re here to help.

As we identify and address common questions and issues, we’ll continue updating this page with helpful solutions and instructions. Be sure to check back for the latest support info.

Q: Why does my Foghorn display the Puckhead logo every time it goes off?
A: Some early units were shipped with a white USB-C cable from a supplier that didn’t meet our performance standards. This can cause display glitches like the logo flashing during goal events. To fix this, replace the cable with a high-speed USB-C cord rated for at least 2 amps. If you don’t have one available, contact our support team — we’ll send you a replacement under warranty.

Q: I'm having trouble connecting my Foghorn to Wi-Fi. What should I do?
A: Follow these steps

• Open the Puckhead Foghorn companion app.
• Go to Settings and press the disconnect button from Wi-Fi.
• Unplug the power cord from the device, wait a few seconds, then plug it back in.
• Restart the app and begin the setup process again.
• When you enter your Wi-Fi password, do not press "Enter" on your keyboard. Instead, tap outside the keyboard to dismiss it, then tap "Finish" to complete setup.

This will ensure the connection is properly established. If problems persist, reach out to our support team for assistance.

Still Need Help?

We’ve got your back. If your issue isn’t covered above or you need personalized assistance, our support team is ready to help.

Call us 844-247-5782 -or-

Fill out the form below, and we typically respond in less than 24 hrs. Don’t worry — we’re fans too, and we’ll make sure you’re game-day ready.